Refund policy
Return & Refund Policy – Antila Living
At Antila Living, we strive to brighten homes with lighting that inspires comfort, creativity, and beauty—while delivering exceptional quality, affordable luxury, and a seamless shopping experience.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.
To be eligible for a return:
-
The item must be in the same condition that you received it—unused, unworn, with original tags, and in its original packaging.
-
You must provide a receipt or proof of purchase.
To initiate a return, please contact us at:
📧 antilalivinginc@gmail.com
Return shipments must be sent to the following address:
🏠 Antila Living
767 Broadway #1004
Manhattan, NY 10003
United States
Please do not send any items back before receiving confirmation and instructions from our team. Unauthorized returns may not be accepted.
If your return is approved, we will issue a prepaid return shipping label and provide instructions on how and where to send your package.
Damages and Issues
Please inspect your order upon delivery. If your item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and make it right.
Non-Returnable Items
Certain items are non-returnable, including:
-
Perishable goods (e.g., food, flowers, or plants)
-
Custom or personalized products
-
Personal care items (e.g., beauty products)
-
Hazardous materials, flammable liquids, or gases
-
Gift cards
-
Sale or clearance items
If you're unsure whether your item qualifies for return, feel free to contact us before purchasing or returning.
Exchanges
If you'd like to exchange an item, the fastest way is to return the original item and, once your return is approved, place a new order for the replacement item.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status of your refund.
If approved:
-
Your refund will be issued to your original payment method within 10 business days.
-
Please note that it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at:
📧 antilalivinginc@gmail.com
European Union Customers – 14-Day Cooling-Off Period
If your order is being shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of delivery, for any reason and without justification.
To qualify, the item must be:
-
Unused and in original condition
-
Returned in its original packaging
-
Accompanied by proof of purchase
Contact Us
If you have any questions about returns or refunds, feel free to reach out:
📧 Email: antilalivinginc@gmail.com
📞 Phone: +1
Return & Refund Policy – Antila Living
At Antila Living, we strive to brighten homes with lighting that inspires comfort, creativity, and beauty—while delivering exceptional quality, affordable luxury, and a seamless shopping experience.
If you are not entirely satisfied with your purchase, we're here to help.
Returns
We offer a 30-day return policy, which means you have 30 days from the date of delivery to request a return.
To be eligible for a return:
-
The item must be in the same condition that you received it—unused, unworn, with original tags, and in its original packaging.
-
You must provide a receipt or proof of purchase.
To initiate a return, please contact us at:
📧 antilalivinginc@gmail.com
Return shipments must be sent to the following address:
🏠 Antila Living
767 Broadway #1004
Manhattan, NY 10003
United States
Please do not send any items back before receiving confirmation and instructions from our team. Unauthorized returns may not be accepted.
If your return is approved, we will issue a prepaid return shipping label and provide instructions on how and where to send your package.
Damages and Issues
Please inspect your order upon delivery. If your item is defective, damaged, or if you received the wrong item, contact us immediately so we can evaluate the issue and make it right.
Non-Returnable Items
Certain items are non-returnable, including:
-
Perishable goods (e.g., food, flowers, or plants)
-
Custom or personalized products
-
Personal care items (e.g., beauty products)
-
Hazardous materials, flammable liquids, or gases
-
Gift cards
-
Sale or clearance items
If you're unsure whether your item qualifies for return, feel free to contact us before purchasing or returning.
Exchanges
If you'd like to exchange an item, the fastest way is to return the original item and, once your return is approved, place a new order for the replacement item.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval status of your refund.
If approved:
-
Your refund will be issued to your original payment method within 10 business days.
-
Please note that it may take additional time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since your return was approved and you haven’t received your refund, please contact us at:
📧 antilalivinginc@gmail.com
European Union Customers – 14-Day Cooling-Off Period
If your order is being shipped to a country within the European Union, you have the right to cancel or return your order within 14 days of delivery, for any reason and without justification.
To qualify, the item must be:
-
Unused and in original condition
-
Returned in its original packaging
-
Accompanied by proof of purchase
Contact Us
If you have any questions about returns or refunds, feel free to reach out:
📧 Email: antilalivinginc@gmail.com
📞 Phone: +1 646-965-6115
🏠 Address: Antila Living, 767 Broadway #1004, Manhattan, NY 10003, United States
🏠 Address: Antila Living, 767 Broadway #1004, Manhattan, NY 10003, United States